Toyota Quality Service
Our commitment to provide you the best after-sales experience extends long after vehicle purchase. At Toyota, we guarantee high quality service at all times. Our team of highly-skilled technicians have undergone hours of training and have met Toyota’s global skills standards. Backed with the latest equipment in vehicle diagnosing, maintenance and repair, your Toyota will run as new for years to come.
Body and Paint Repair, Wheel Alignment, Tire Balancing
When involved in a collision, you can rely on us in returning your vehicle to its pre-accident condition when repairs are completed.
Our Body Paint & Repair experts provide quality workmanship and use Toyota Genuine Parts to keep your vehicle’s warranty coverage intact.
Please note, however, that said warranty does not cover imitation or used salvaged parts that may cause damage or failures.
Toyota Quezon Avenue Inc. handpicked the wheel alignment machine with 4 Optical Head handled by well-trained technicians.
It is up to twice as fast as conventional technology, 3D color animated help graphics, multiple vehicle inspection programs, customer history data bases, 19″ color monitor for easy viewing of screens, and high quality, durable and stainless-steel turn plates.
How to know if your car is out of alignment:
- Have your car checked if you notice.
- Excessive or uneven tire wear
- Steering wheel pulls to the left or right
- Feeling of looseness or wandering
- Steering wheel vibration or shimmy
- Steering wheel is not centered when car is moving straight ahead
Why Alignment is beneficial?
- Results to fuel savings
- Improves tire life
- Reduces carbon dioxide and other harmful emissions
- Less stress on mechanical components
- Improves driver comfort and safety
- Reduces potential for tire overheating
Warranty period begins on the date that the vehicle is delivered to customer.
- What Is Covered?
BASIC WARRANTY COVERAGE
Toyota warrants that it will either repair or replace any Toyota- supplied part (limited thereto) that is found defective in material or workmanship under normal use within a period of 36 months or 100,000 kilometers whichever comes first.
- Separate Warranty Coverage
Tires
Tires are covered under a separate warranty provided by the tire manufacturer. CBU (imported) models with originally equipped tires, is covered for 36 months or 100,000 km., whichever comes first, based on tire wear and will be replaced with locally supplied tire in case of failure.
Battery
Battery is covered under a separate warranty provided by the battery manufacturer. CBU models with originally equipped battery is covered for 12 months or 20,000 km., whichever comes first, and will be replaced with locally supplied battery in case of failure.
Airconditioning System
Airconditioning system is covered under a separate warranty provided by the aircon manufacturer.
Audio System
Audio system is covered under a separate warranty provided by the audio manufacturer.
Surface Rust and Paint Defects
Surface rust and paint defects are covered under the Basic Warranty Coverage. For pick-up model’s surface rust and paint defects appearing on rear deck floor panels are covered for 12 months or 20,000km., whichever comes first.
- What Is Not Covered?
Factors beyond the Manufacturer’s Control
- Repair and adjustments required as a result of misuse, negligence, modification, alteration, tampering, disconnection, improper adjustments and accidents are not covered.
- Repairs by a non-authorized Toyota dealer or personnel, use of add-on parts/materials not supplied by Toyota and use of Non-Toyota genuine parts are not covered.
- Cosmetic or surface corrosion from stone chips or scratches in the paint is not covered.
- Damages and/or surfaces corrosion problems due to the environment such as acid rain, airborne fall-out salt, hail, windstorms, lightnings, floods, other acts of nature, acts of terrorism, war and the like are not covered.
- Damage arising from excessive use as a public utility franchised vehicle are not covered.
Maintenance is at Owner’s Expense
- The labor, parts or lubricant costs of maintenance services such as engine tune-up, cooling system and fuel system cleaning, emission adjustments, carbon and sludge removal, brake and clutch adjustments, wheel alignment, tire balancing, and drive belt adjustment is at owner’s expense.
- The replacement of normal maintenance parts such as spark plugs, distributor points, drive belts, lamp bulbs, fuses, filters, lubricants, worn brake pads and fluids at owner’s expense when they are replaced as a maintenance service ordinarily required with vehicle use.
Normal Noise, Vibration and Deterioration
Normal noise, vibration, wear, tear and deterioration such as discoloration, fading, deformation of blur and fabric discoloration is not covered.
Lack of Maintenance or Use of Wrong Fuel, Oil or Lubes
Repairs and adjustments caused by improper maintenance, lack of required maintenance, or the use of fluids other than the fluids recommended by Toyota.
Altered Mileage
Failure of a vehicle on which the odometer mileage has been altered or changed so that vehicle mileage cannot be readily ascertained is not covered.
Extra Expenses
Incidental or consequential damages such as telephone calls, loss of time, inconvenience, commercial loss and towing are not covered.
General Job
No other workshop can take good care of your Toyota better than we can. From a simple brake pad replacement to a more complicated engine problem, our highly-skilled technicians can effectively diagnose and fix your vehicle in no time, ensuring you peace-of-mind and long driving pleasure.
Why choose a Toyota workshop for your repair needs?
- Toyota-certified technicians
- Use of high-quality Toyota Genuine Parts
- Accurate problem diagnosing
- Fast repair
- Guaranteed Service
Toyota Workshops offer repair services for your vehicles:
- Express Maintenance
- Preventive Maintenance
- Engine Overhaul
- Brake System
- Underchassis and Suspension
- Drive Train
- Automatic / Manual Transmission
- Wheel Alignment
- Electrical System
- Air Conditioning System
EM or Periodic Maintenance
What is TOYOTA EXPRESS MAINTENANCE SERVICE?
- Express Maintenance (EM) service is a complete Periodic Maintenance Service (PMS) made faster.
- It is not just an ordinary change oil job but a complete maintenance service.
- EM guarantees 1 hour service from reception to vehicle release as compared to regular PMS which takes at least 2 hours to perform.
Importance of Periodic Maintenance
Only Toyota knows your Toyota, that’s why it’s best to have your car serviced only at Toyota dealers where genuine parts and quality service are guaranteed. Plus, you may enjoy the following benefits:
- Excellent running condition
- Better fuel economy
- Longer vehicle life
- Higher resale value
Why do I need my car to undergo periodic maintenance service?
- To maintain your car in best condition. As the car gets older and its odometer reading increases, various parts wear out resulting to lower performance. These parts must be restored to their original condition.
- Preventing troubles and accidents. Deteriorated engine oil affects lubrication inside cylinders that, in worst case, may lead to piston seizure. Worn-out Disc Brake Pads will lead to squeaky uneven or poor brakes.
- Economic advantage. Improves fuel efficiency, increases the vehicle’s value because well- maintained vehicles are less reconditioned and easier to sell.
When will I bring my car to a Toyota Service Center for a kilometer check-up?
Every 5,000 kilometers or 3 months whichever comes first. Proper maintenance will help ensure maximum performance, greater reliability and longer life for your Toyota car.
Tired of waiting? Lets’ have a date!
If you want to make the most of your time, Toyota Quezon Avenue can do it for you! You can set an appointment with our friendly appointment coordinators 2 days prior to your desired date to reserve a time slot for you.
You can schedule your service visit by calling 8554-2000 Loc. 185, or 0917-5648652 at least 2-3 days earlier. Ms. Rome Villa will be happy to assist you.
Call us now for an appointment!
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